Frequently Asked Questions
Below are some of the commonly asked questions we receive about the flowers we ship and our company as a whole. If there’s anything else you’d like to know, feel free to reach out.
We ship Monday through Friday mornings. FedEx 2nd Day Shipping is included with all arrangements. Overnight and Saturday Delivery is available in some areas at no additional charge. Orders must be placed at least one day before the shipping date. During peak shipping periods such as Valentine’s Day, Mother’s Day, and December, we highly recommend ordering well in advance, as we often sell out.
Yes! Unlike some other companies, our flowers come pre-arranged, tied together at the stems with foliage separately. Upon receiving your flowers, simply follow our included care instructions and place them in a vase. (Note: Vase is not included unless specified.)
In accordance with Hawaii State law, all flowers shipped to the mainland must be completely insect-free. 98% of our flowers are carefully hand-cleaned in water, and for certain flowers, we use special soap. We never use any chemicals to clean our flowers.
Leis are available by special order during orchid season. They must be ordered in advance to allow time for creation. Please contact us for more details.
At this time, we do not ship internationally.
All information you provide stays with Kalani Tropicals. We use names and addresses solely for internal purposes and will never sell or share your information. As a small family business, we value your privacy. For more details, please visit our privacy policy page.
To ensure maximum freshness, we cut the flowers the morning of shipment. We don’t keep pre-cut flowers waiting to be sold. Each bouquet is unique and made to order, with flowers varying according to the season.
The vase life of Hawaiian flowers can vary, but they generally last between one and two weeks. Their longevity will depend on the environment in which they are kept. For instance, exposure to extreme temperatures (either hot or cold) can shorten their vase life. Follow our included care instructions for best results.
We started Kalani Tropicals in 1997 and have since become one of Hawaii’s premier florists for Heliconia, Ginger, and Anthurium. As a small custom grower, we offer a wide variety of tropical flowers that most florists don’t carry.
Yes! Larger arrangements, such as our Best of Kauai, are available by special order. To ensure we have time to create a custom arrangement, please place your order at least 48 hours before the shipping date.